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Terms & Conditions

Last updated: July 6, 2026

Welcome to Sessions with Candon. These Terms & Conditions explain the basic policies for using this website, booking appointments, purchasing products, and receiving salon services.

By using this website, booking an appointment, or purchasing services or products from Sessions with Candon, you agree to the terms below.

Appointments

Appointments may be booked online through Square or by contacting Sessions with Candon directly.

When booking an appointment, clients are responsible for providing accurate contact information, selecting the correct service when possible, and reviewing any booking details before confirming.

Appointment availability, service timing, and pricing may vary based on hair length, hair condition, service goals, required product usage, and the professional judgment of the stylist.

Consultations

Some services may require a consultation before booking or before the service begins. This helps determine whether the requested service is appropriate for the client’s hair, timing, goals, and maintenance needs.

Sessions with Candon reserves the right to recommend a different service, adjust the service plan, or decline a service if it is not suitable for the client’s hair condition, desired result, or safety.

Cancellations, Rescheduling, and No-Shows

Clients are asked to provide as much notice as possible when cancelling or rescheduling an appointment.

Late cancellations and missed appointments affect the salon schedule and may limit availability for other clients. Depending on the appointment type and booking settings, Sessions with Candon may require a card on file, deposit, prepayment, or cancellation fee through Square.

Any cancellation, deposit, prepayment, or no-show policy shown at the time of booking will apply to that appointment.

Late Arrivals

Please arrive on time for your appointment.

If you arrive late, Sessions with Candon may need to shorten, adjust, or reschedule your service to avoid disrupting the rest of the day’s schedule.

If there is not enough time to safely or properly complete the booked service, the appointment may need to be rescheduled.

Service Results

Salon results can vary based on hair history, current hair condition, previous color or chemical services, product use, home care, and other factors.

Sessions with Candon will make professional recommendations based on the information available at the time of service. Clients are responsible for sharing accurate information about previous color, lightening, smoothing treatments, chemical services, extensions, medications, or at-home products that may affect the result.

Specific results cannot be guaranteed.

Adjustments

If you have a concern about your service, please contact Sessions with Candon as soon as possible after your appointment.

Adjustment requests are reviewed on a case-by-case basis. Any adjustment must relate to the original service performed and must be requested within a reasonable timeframe.

Adjustments do not apply to changes of mind, new service requests, failure to follow aftercare instructions, or services altered by another stylist or salon.

Refunds

All completed salon services are final.

Because salon services require time, professional expertise, product use, and appointment space, refunds are generally not provided for completed services.

If there is a concern with a service, Sessions with Candon may offer an adjustment or other solution at its discretion.

Deposits, prepayments, cancellation fees, and no-show fees may be non-refundable depending on the booking policy shown at the time of appointment scheduling.

Product Purchases

Product purchases, including professional hair care and aftercare products, are subject to the product return or exchange policy provided at the time of purchase.

For health, safety, and quality reasons, opened or used products may not be eligible for return or exchange unless required by law.

If a product appears defective or damaged, please contact Sessions with Candon as soon as possible.

Pricing

Prices listed on the website, booking platform, or service menu are starting points or general estimates unless clearly stated otherwise.

Final pricing may vary based on the service performed, hair length, hair density, product usage, service complexity, timing, and any changes made during the appointment.

Sessions with Candon reserves the right to update pricing, services, and policies at any time.

Aftercare

Clients are responsible for following recommended aftercare instructions after their appointment.

Using improper products, skipping recommended maintenance, washing too soon, applying heat incorrectly, swimming, sun exposure, chemical exposure, or receiving services elsewhere may affect the longevity or quality of the result.

Website Information

The information on this website is provided for general informational purposes only. While Sessions with Candon aims to keep website content accurate and current, service details, prices, availability, products, and policies may change without notice.

Third-Party Tools

Sessions with Candon may use third-party platforms, including Square, for booking, payment processing, appointment reminders, and related client communication.

Use of those platforms may also be subject to their own terms, privacy policies, and payment policies.

Intellectual Property

All website content, including text, images, branding, service descriptions, and design elements, belongs to Sessions with Candon unless otherwise stated.

Website content may not be copied, reproduced, or reused without written permission.

Limitation of Liability

Sessions with Candon is not responsible for indirect, incidental, or consequential damages related to use of the website, booking platform, products, or services, except where prohibited by law.

Nothing in these Terms limits any rights a client may have under applicable law.

Updates to These Terms

Sessions with Candon may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact

For questions about these Terms & Conditions, appointments, services, or product policies, please contact:

Sessions with Candon
Email: impressyou247@gmail.com
Location: Key West, Florida

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